Shipping

Please allow 8-10 BUSINESS DAYS for your order to ship. 

Once all orders/packages are shipped Rustic Rose is not responsible for any damaged, lost or stolen items/packages. 

Turnaround time is 8-10 BUSINDESS DAYS, that does not include shipping time. The turnaround time is the time allowed for your order to be prepared and dropped off at the post office. Sometimes it takes longer, due to personal circumstances. 

Please don't send us a message asking where your order is, unless we are behind on the turnaround time. 

If you choose priority shipping, THIS DOES NOT MEAN YOU WILL HAVE YOUR PACKAGE 2-3 DAYS AFTER PLACING YOUR ORDER. THE SHIPPING METHOD YOU CHOSE, WILL GO INTO EFFECT ONCE THE PACKAGE IS SCANNED AT THE POST OFFICE. 

We offer two different shipping methods.

1. Flat rate shipping- does NOT include insurance. Only applicable for packages under 1 lb.

2. Priority shipping- Includes $100 insurance if items/package are stolen, damaged or lost. To file a claim, do not email Rustic Rose, there is nothing we can do on our end once the package has left our possession. You must file your claims with USPS.

IF YOU PUT THE WRONG ADDRESS ON YOUR ORDER, WE CAN'T DO ANYTHING ABOUT IT. YOU WILL HAVE TO CALL USPS.